Pet Insurance

Pet Insurance  

Overview

A jump off the couch or an unexpected illness can put a dent in your wallet, even when the patient is your pet. A torn ACL can cost about $3,300 to fix. Cancer treatments can easily run $5,000. Even a routine vaccination costs on average $270.  So shouldn’t every member of your family have health insurance?

 

With Pet Insurance, you’ll have peace of mind knowing you can care for your pet no matter the cost by getting help with some of your pet’s medical bills, including treatments, surgeries, lab fees, X-rays, prescriptions and more. Advantages include:

 

  • Choice among three great plans depending on your needs and budget.
  • Special member discounts.
  • Freedom to use your own vet for services (no networks).
  • Access to a 24-hour live Vet Helpline to get guidance about your pet’s health.
  • Multiple pet discounts.
  • Insurance protection by one of the nation’s leading pet insurance providers: Nationwide.
Enrollment


 

Our fast and easy enrollment process means you can start protecting your pet sooner.

Forms

These forms are in Adobe Acrobat Reader (PDF) format and are available for downloading and printing.

How It Works

FAQs

Answers about the plan, including eligibility, options, enrollment, customer service and more.
  • What plan options are available?

    • Comprehensive nose-to-tail coverage.
    • 90% reimbursement for each vet bill.
    • Covers exams, lab tests, X-rays, prescriptions, surgeries & hospitalization, chronic conditions and hereditary conditions (no waiting period).
    • Includes wellness benefits.
    • $250 annual deductible.

       

    • Features set benefits for accidents, illnesses, and hereditary conditions (waiting period applies).
    • Covers exams, lab tests, X-rays, prescriptions, surgeries & hospitalization, and chronic conditions.
    • $250 annual deductible.

       

    • Features coverage for your pet’s yearly essential needs.
    • Covers health exams, vaccinations, flea/heartworm prevention and more.
    • No deductible.

     

    Visit Nationwide’s What’s Covered page to learn more about your options.

  • How does the plan work?

    The plan reimburses you for covered veterinary services, supplies and needs (once a deductible is met if applicable). And it’s easy to get reimbursed. When you have a claim, simply visit: https://www.petinsurance.com/submit-claim to submit your form.

  • What are the discounts for multiple pets?

    You’ll receive the following discounts when you enroll multiple pets:

    • 1 pet = 5% discount on base medical or wellness plan
    • 2–3 pets = 10% discount on base medical or wellness plan for each pet
    • 4+ pets = 15% discount on base medical or wellness plan for each pet
  • What is Vet Helpline and how does it work?

    Vet Helpline is a service for all our members. Expert veterinarians are available 24/7 to answer general pet questions and help identify urgent care needs. A Vet Helpline consultation is not a substitute for a visit to your primary vet.

  • How do I file a claim?

    It’s easy. Pay your veterinarian directly and then send Nationwide your vet bill and claim form by mail, email, or snap a picture with the VitusVet mobile app. If sending by mail, send to Nationwide Claims Department, P.O. Box 2344, Brea, CA 92822-2344. You can also submit your claim electronically by visiting your Nationwide Pet Account Access Page and track your claim online anytime.

  • What is covered under my policy?

    Visit Nationwide’s What’s Covered page to see an interactive list of the top 50 most common conditions for dogs and cats, or download their comprehensive Benefit Schedule.

Contacts

We're here to help! Please contact us in whatever manner is most convenient for you.

 Mailing Address
Nationwide
P.O. Box 2344
Brea, CA 92822-2344
 Phone
1-877-738-7874
 Hours
 M-F 8:15a-5p CST

Mercer's Role & Compensation